How human brain works..

 ‘Message send is not always message received.’

-        Virginia Satir

          Have you ever experienced this? What you wanted to say is something different and what next person understood was out of your mind? How many times in a day do you think you communicate this way?

          Well, let’s pause counting and focus here for few minutes, because we might get the answer for this question or rather to the question of what makes communication influential.

          First we must understand that communication is not only words but it comprises of words, tone of voice and body language, every aspect of this communication carrying its own weightage.

          When we combine these three aspects, we can say that we are communicating. Let me ask you the simple question, if you ever drink tea did you ever try to drink it without filtering it? Would you like it? This is also what happens in communication, filtering. Filtering is natural functionality of brain which can be controlled by being aware of it.

          In communication, filters are decisive force which converts into action. This model has discovered three primary filters from which we build our experience of communication or effectiveness of that communication is measured.

1.     Delete:    This filter deletes the information from situation/event. This is something we can say as selective attention/focus. You decide on which part you want to focus and other information will be deleted.

2.     Distort:   Distortion is interpretation of event/information. We get the information from our senses, we represent it to ourselves but this time the way we want it to be, is distortion.

3.     Generalisation: It is something around which we build our lives. We receive the information and we generalise it to everything related to it. E.g. Politicians are corrupt. This is an example of generalisation.

Understanding of this model can give you an ultimate tool of influencing people around you. The best part of this model is self-communication. What if we told you that you can control the result in a situation with this model?

How intense are you to learn this?